Shipping policy
Free Shipping
We are delighted to offer free shipping on all prepaid orders, ensuring that you receive your products without any additional shipping costs. Our commitment is to provide a seamless and cost-effective shopping experience for you.
Cash on Delivery (COD)
While we encourage customers to choose prepaid payment options for the best pricing and faster processing, Cash on Delivery (COD) is available for your convenience. A minimal fee is charged on COD orders to cover handling and logistics costs.
Prepaid Payment
For the best value and priority processing, we recommend prepaid payment methods. This allows us to offer faster dispatch and a smoother delivery experience.
Shipping Timeframes
Standard Shipping: Orders are typically delivered within 2–5 business days.
Express Shipping: Available at an additional cost, with delivery within 1–3 business days.
Order Processing
All orders are processed and dispatched within 24 hours of confirmation. You will receive a confirmation email along with tracking details once your order has been shipped.
Returns and Exchanges
We offer a 14-day easy return policy from the date of delivery. If you are not completely satisfied with your purchase, please refer to our Returns Policy for detailed instructions on returns and exchanges.
Address Information
Please ensure that you provide accurate and complete shipping address details at the time of placing your order. We are not responsible for delays or lost shipments due to incorrect or incomplete address information.
Contact Us
For any questions or concerns regarding shipping, feel free to contact our customer support team at info@mylittletales.com. We are always here to help and ensure you have a pleasant shopping experience.